Web & File troubleshooting–Windows file sharing This section helps you address problems with using the AppleShare IP Web & File Server to provide Windows file sharing services A user's password isn't working. • If your Windows users are having trouble logging on to the AppleShare IP Web & File Server, make sure they are using a password. • You can also enable guest access. See Providing guest access. Users can't see the Web & File Server in the Network Neighborhood. • Users' computers need to be properly configured for TCP/IP and have the appropriate Windows networking software installed. • If users' computers are in a different subnet from the Web & File Server, you need to set up a primary domain controller (PDC) server on your network so that users can browse across subnets. You also need to have a WINS server on your network or LMHOSTS files on each of your Windows clients. Note: If Windows computers are properly configured for networking and connected to the network, they can connect to the Web & File Server even if they cannot see the server icon in the Network Neighborhood window. See Connecting to the Web & File Server without using the Network Neighborhood.

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