Web & File troubleshooting–AppleShare file sharing performance This section tells you what to do if you or your Mac OS file sharing clients are having the following problems:   Mounting CD-ROM volumes takes a long time Users say that the Web & File Server is too slow Response to mouse and keyboard input on the server is slow
Mounting CD-ROM volumes takes a long time.
Files on CD-ROM discs are often organized into hundreds of nested folders. If you assign explicit access privileges for folders on a CD-ROM disc or for the CD-ROM disc itself (for instance, by clicking the Enclosing Privileges button in the Disks & Share Points window), mounting a volume on a CD-ROM disc can become very slow. You can improve access time by setting the folders on a CD-ROM disc to adopt their access privileges from their enclosing folders. See Setting adopted access privileges.
Users say that the Web & File Server is too slow.
• Make sure users are not running applications on the Web & File Server. If they need to use an application, they should install a copy on their hard disk. • Make sure users' computers have the latest Mac OS system software and AppleShare Client software is installed. • Make sure users connect via TCP/IP (check the GetInfo window for a mounted server volume on client computers). • On the Web & File Server Activity page, set the Maximum to a higher percentage. This provides more processing power for users connected to the Web & File Server. For instructions, see Allocating processing power. • Check for network problems. For more solutions, go to the server and open AppleShare IP Help.
Response to mouse and keyboard input on the server is slow.
• On the server, quit any programs that are not being used. If this doesn't help, on the Web & File Server Activity page, set the Maximum to a lower percentage. This reserves more processing activity for other programs. • Adjust the amount of RAM available for other programs. See Limiting the size of the cache.
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